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💬 Need Help? We’re Here for You!

Have a question about your order, our product, or just want to say hi?

The Neon Gadgetz support team is always ready to help!

🕑 We usually reply within 1–4 hours

📦 Questions about shipping, returns, or product use? We’ve got you!

📍 Based in Pakistan – we speak your language.

Reach out via WhatsApp, email, or our contact form — we’d love to hear from you!

Whatsapp
+ (92) 339 3200 101
Email
albaseer.com@gmail.com

Got Any Questions?

Use the form below to get in touch with the sales team

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FAQs

Below are some of are common questions


All orders are shipped within 12–24 hours from our local warehouse in Pakistan. Delivery typically takes 2–4 business days nationwide, and all orders come with free Cash on Delivery (COD) and order tracking from dispatch to your doorstep.

Once you place your order, you’ll instantly receive a confirmation message via SMS or WhatsApp with your order details. We'll also keep you updated every step of the way — from packing to shipping — so you can stay informed until it arrives at your doorstep. If you don’t get a confirmation within a few minutes, feel free to contact us!

Yes, you can! If you need to update your shipping address, please contact us as soon as possible via WhatsApp or our support page. If your order hasn’t been processed or shipped yet (usually within 12–24 hours), we’ll gladly update your delivery details. Once the package is dispatched, changes may not be possible — so don’t wait to reach out!